This results in the cryptic error group+version+not+match+hisuite+proxy+link , leading to:
Navigate to > Veneer Informations > Version Info . group+version+not+match+hisuite+proxy+link
Sometimes HiSuite "remembers" the official update check from a previous attempt. Close HiSuite and HiSuite Proxy. | Cause | Solution | |-------|----------| | |
| Cause | Solution | |-------|----------| | | Find a FullOTA where all three files share the exact same version (e.g., 10.1.0.123 everywhere). | | Group mismatch (C432 vs C636) | Your phone’s current group (shown in *#*#2846579#*#* → Background settings → Version info) must match the firmware’s group. | | Preload missing | Search for a FullOTA that includes Preload. Avoid “Partial” or “OTA-MF” types. | | HiSuite Proxy out of date | Download the latest release (v1.6.2 or newer). | | HiSuite updated automatically | Uninstall HiSuite, reinstall an older version (e.g., 10.0.0.510) and block its auto-update via proxy settings. | Avoid “Partial” or “OTA-MF” types