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A: Possibly. The 2010 Prius DVD laser collects dust. Try a cleaning disc first. If that fails, you need a new HDD or head unit – at that point, just install a CarPlay adapter.
Some "backup" discs fail to include the necessary firmware updates, leading to a buggy user interface. The Shift to Modern Alternatives 2010 toyota prius navigation dvd update
It arrived in a slim, unmarked jewel case. No branding, just a handwritten label: "2010 Prius - Nav Update v.4.2." A: Possibly
For the 2010-2011 Prius models (non-USB Gen 6 systems), you must use a Gen 6 compatible disc. Latest Known Version unmarked jewel case. No branding