specifically based on Asha Kaul’s methodology, which can be a great summary if you're in a hurry. or a specific from the book?

: Communication is a two-way street. Kaul argues that active listening—asking clarifying questions and paraphrasing for confirmation—is just as important as the message itself. Why Effective Communication Matters for Success Asha Kaul Effective Business Communication

VI. Barriers to Effective Communication