| Level | Action | Contact | Response Time | |-------|--------|---------|----------------| | 1 | Clear browser cache + try alternate URL | Self | Immediate | | 2 | Use “Forgot Password” | Self | 5–10 min | | 3 | Email department academic coordinator | Your dept. office | 1–2 hours | | 4 | Email helpdesk@csc.iitd.ac.in | CSC | 4–6 hours | | 5 | Visit CSC in person | CSC (SIT building) | Immediate (if physical) |
If you are a prospective student or looking for external applications (like incubation), these are usually handled through specific portals like FITT-IITD rather than the internal Academic ERP. erp iitd login