Viewers frequently report issues where forced subtitles (translations for only foreign parts) do not appear automatically. To understand dialogue in scenes involving French or Latin, users often have to manually enable full English subtitles for the entire duration of the film. Blu-ray/DVD:

The story begins with , the Louvre's curator, fleeing from the monk Silas .

Monsieur, la police approche. (Sir, the police are approaching.)

- A cryptic message meaning "The secret is hidden where the shadow falls."