and search for your specific model number (e.g., BDP-S3700, UBP-X700). Download the firmware file to your computer.
Format a USB drive to FAT32 and copy the update file (usually an file) to the root directory. Insert the USB into the player, go to Software Update , and select Update via USB Memory Understanding "Zero C" download sony blu ray zero c upd
Copy the entire update folder to the root directory of your USB drive (do not put it inside another folder). and search for your specific model number (e
Try a "Factory Reset" in the settings menu to clear old cache files. Need specific help? go to Software Update
Here is a blog post designed to help your readers navigate the process safely.