: Plug a standard USB computer mouse into the port on the side of the box.

If your device is frozen or stuck on the boot screen, a manual hardware reset is the most effective fix.

For minor glitches, freezing, or slow navigation, a simple restart is the first step. : Go to Settings > Device Preferences > Restart .

If LOS is flashing red , do not touch the electronics. The issue is the fiber optic cable or the central office. If PWR is off , proceed to Part 2.