If you encounter this error, follow these priority actions to restore simulation functionality: Run the License Configuration Tool Navigate to the Windows Start Menu Autodesk Moldflow Insight 202X License Configuration 202X Verify the License Mode (Network), License Level (Standard, Premium, or Ultimate), and ensure the License Server Hostname is correct. and restart Moldflow Synergy. Verify Solver Version Match Ensure that Moldflow Insight (the solver) and Moldflow Synergy
If using a custom port (e.g., 2080), it must be specified in the client configuration (format port@hostname Advanced Troubleshooting autodesk moldflow error 99998 full
Sometimes a previous crashed analysis "hangs onto" a license. If you encounter this error, follow these priority
You may have a license for the UI (Synergy) but not for the solver (Insight). You may have a license for the UI
: Wait for other jobs to finish or check the License Manager (LMTools) to see who is using the seats.